Study/Toolkit/Handbook/Knowledge Maps
The Global Opportunity in IT-Based Services
Assessing and Enhancing Country Competitiveness
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This book aims to help policy makers take advantage of the opportunities
presented by the global IT services and IT-enabled services (ITES)
industry. It analyzes factors crucial to a country's competitiveness
including skills, cost, infrastructure, business environment; and
presents a Location Readiness Index (LRI) as a diagnostic tool for
developing countries. It also discusses policy options for enabling
growth in IT/ITES industries.
By Randeep Sudan, Seth Ayers, Philippe Dongier, Arturo Muente Kunigami, Christine Zhen-Wei Qiang. Published June 2010.