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Background / General description
infoDev (www.infodev.org) is a program of the World Bank which works at the intersection of innovation, technology, and entrepreneurship to create opportunities for inclusive growth, job creation and poverty reduction. infoDev assists governments and technology-focused small and medium sized enterprises (SMEs) to grow jobs, improve capacity and skills, increase access to finance and markets, ensure the appropriate enabling policy and regulatory environment for business to flourish, and test out innovative solutions in developing country markets. We do this in partnership with other development programs, with World Bank/IFC colleagues, and with stakeholders from the public, private and civil society sectors in the developing world.
infoDev is staffed by an expert Secretariat housed in the Financial and Private Sector Development (FPD) Vice Presidency of the World Bank Group. We leverage our work with complementary programs of FPD and other World Bank Group units, using the following strategic priorities:
• Facilitate the creation and growth of innovative technology enterprises (particularly SMEs) that in turn, support and lead to the growth of competitive industries;
• Support the commercialization and adoption of technologies, such as ICTs and climate technologies, by building capacity and skills, providing technical assistance, and enhancing access to finance and markets.
• Promote sound enabling environments for innovation and technology entrepreneurship to flourish, by disseminating cutting edge research and best practices, connecting communities of practice, building capacity and skills, and convening stakeholders.
infoDev is a global thought leader in ICTs for development (ICT4D) and in small business incubation for innovative entrepreneurs, start-ups and enterprises. infoDev’s global incubation network spans some 400 incubators in over 100 countries. It connects more than 20,000 small and medium enterprises and has helped create over 270,000 jobs. infoDev’s ICT4D work, in particular, its cutting edge research and analytical products have helped regulators and policymakers around the world create sound enabling environments for ICT access and use to flourish.
infoDev’s work is a continually iterative process. We communicate with our stakeholders on an ongoing basis through communities of practice, surveys and interviews, social media, focus groups, and direct feedback during training sessions. Our analytical work helps frame our work in the field. This adaptive format enables infoDev to build strong partnerships, work with a wide range of stakeholders, coordinate joint action among bilateral and multilateral partners, and deliver innovative programs on a national, regional and global scale. It also allows us to design demand-driven programs that are grounded in the realities of the developing countries we serve.
infoDev’s donors support the use of technology and innovation for development. They see a key role for a strong and robust private sector in growth, development, competitiveness, and poverty alleviation. They believe that access to information and ICTs opens opportunities for inclusive development, across all economic sectors and parts of society in developing countries.
infoDev is currently implementing an ambitious work program, which includes several interesting initiatives:
• The Creating Sustainable Businesses in the Knowledge Economy Program (CSBKEP) is a public-private partnership with the Government of Finland and Nokia. This program explores how to improve the productive capacity of enterprises, particularly SMEs, as engines for sustainable and equitable development. It also evaluates how innovation facilitates development, in areas such as value-chains, policy frameworks, and broader innovation eco-systems. It incorporates a number of creative and cutting-edge activities, such as mobile applications laboratories, social networks, access to finance and market mechanisms for technology SMEs and innovative agribusiness value chains. The program has global components, but its main focus is on Africa, Asia and Eastern Europe and Central Asia (ECA).
• The Climate Technology Program( CTP) aims to create a network of Climate Innovation Centers (CICs) to accelerate the development, deployment, and transfer of locally relevant climate technologies. CICs help developing countries innovate technologies and business models that meet local needs and as a result, address climate change mitigation and adaptation issues, as well as meet their “Green Growth” objectives by supporting domestic climate and clean technology sectors for economic development, competitiveness and job creation Services offered by the CICs include financing, technical assistance, market information, policy advice and capacity building. CICs are expected to contribute over 70 innovative climate technology enterprises, generate over 20,000 direct and indirect jobs, and mitigate 1.5-2m tons of C02. A global network of CICs will facilitate and catalyze cross border, south-south, and north-south collaboration, market access and sharing of knowledge and contacts.
• The “Entrepreneurship Program for Innovation in the Caribbean (EPIC)”, helps growth oriented Micro, Small and Medium Enterprises (MSMEs) in the Caribbean region use small business incubation as a tool to help technology enabled start-up entrepreneurs and grow competitive industries. The capacity of incubator managers and policymakers to support MSME development is an area of focus, as is the special needs of Caribbean women entrepreneurs. The program will also provide seed funding to promising MSMEs to help them successfully scale their operations, in recognition of the fact that access to finance is an important barriers for these enterprises to succeed.
The infoDev team is led by the infoDev Program Manager and includes Program Coordinators (PC), Task Managers (TM) and core program teams. The Program Manager provides strategic guidance, makes linkages between programs and and oversees relations with donors, the Bank and IFC, and other partners. PCs are responsible for overall coordination and delivery of infoDev’s work program, while TMs manage individual projects, activities and thematic areas. infoDev is assisted by a core team handling areas such as operations, communications, resource management and administration.
Duties and Accountabilities
infoDev is seeking to hire a Sr.Program Coordinator for the EPIC program, reporting to the infoDev Program Manager. The PC will:
• Lead the development and implementation of an annual work program for EPIC, including setting short, medium and long term milestones, budgets, regular reporting mechanisms (including financial progress reports), a robust and cutting-edge monitoring and evaluation framework to measure results and impact, as well as proposed strategic linkages to other relevant programs, donors and partners;
• Oversee and supervise closely all individual activities and projects financed under EPIC in the field, ensuring adequate and timely progress in project preparation and implementation, as well as strong adherence to Bank rules and guidelines;
• Position EPIC as a key flagship under the Finance and Private Sector Development Vice Presidency of the World Bank Group, lead outreach to and forge strong links to all other relevant World Bank and IFC networks, units and regions, and ensure alignment with Bank Group country strategies, in collaboration with the infoDev Program Manager;
• Work with the infoDev Program Manager and with the infoDev senior managment team to continually assess the EPIC strategy of implementation, donor engagement and linkages to other infoDev initiatives and activities;
• Lead, motivate and coordinate a team of staff working on EPIC;
• Work closely with the Program Manager and the infoDev senior management team to ensure that appropriate and targeted outreach is made to EPIC donors, and that the wider group of infoDev donors and partners are aware of salient features of EPIC;
• Ensure the timely and accurate preparation of all necessary status reports, summary tables, budget statements of account and any other materials, including documentation for all Steering and Management Committee meetings with donors;
• Achieve appropriate trust fund accreditation and ensure adequate internal fiduciary controls and sound financial management practices for EPIC, monitor the EPIC Trust Fund portfolio regularly in collaboration with infoDev’s Resource Management team, regularly engage and keep the infoDev Program Manager informed of developments, and highlight any issues requiring resolution to the Program Manager in a timely manner;
• In close collaboration with infoDev’s Communications team, ensure that appropriate communications, marketing and publicity is achieved for EPIC; and
• Perform any other duties as required by the Program Manager.
• At least a Masters degree in engineering, business, economics, or a related discipline and least 10 years of relevant experience;
• Direct experience, with some experience gained in the private sector, of developing innovative technologies with application and direct experience in developing countries;
• Knowledge of innovation support systems and how they affect growth and competitiveness. This includes relevant actors such as financiers, R&D and/or university institutions, government ministries, incubators, industry groups, as well as relevant local and international initiatives.
• Experience with early-stage financing instruments, preferably including a focus on the specific needs of growth-oriented SMEs in emerging markets will be a plus;
• Experience in and knowledge of market realities in the Caribbean region, and an established network of public and private sector contacts in the region will be a plus;
• Ability to ensure the quality of delivery and portfolio performance management experience;
• Proven ability to work effectively in complex, multicultural teams in a matrix management environment;
• Effective communication skills, including the ability to speak articulately and persuasively, and to write concisely;
• Ability to lead effectively, by motivating, coaching and mentoring a team of staff;
• Ability to communicate in Spanish would be a plus; and
• Experience with the Bank’s trust fund processes, appropriate accreditation and knowledge of implementing trust-funded activities will be a plus.
The World Bank Group is committed to achieving diversity in terms of gender, nationality, culture and educational background. Individuals with disabilities are equally encouraged to apply. All applications will be treated in the strictest confidence.