Program Analyst fo...

Program Analyst for infoDev

Note:  This is a two-year coterminous term appointment.  (A re-entry guarantee will need to be provided by the releasing unit to Bank staff holding open-ended or regular appointment.)

A potential candidate has been identified and intends to apply for this position.  However, this remains a competitive process and interested candidates are encouraged to apply.

In addition, we are looking to fill more than one Program Analyst position.

Background/General Description

infoDev ( is a Global Partnership Program, coordinated and served by an expert Secretariat housed in the Finance and Private Sector Vice Presidency (FPDVP) of the World Bank Group. Its strategic goal is to promote the growth of technology enterprises to enhance sustainable inclusive growth, competiveness, and jobs. infoDev focuses on the following key areas to achieve its goal: (i) assisting in taking technologies to market; (ii) assisting in creating and growing sustainable enterprises that are technology-enabled; (iii) promoting an enabling environment for innovation and adoption of appropriate technologies to foster enterprise growth as well as to ensure effective competition so that the market functions to widen access to technology at affordable prices; (iv) disseminating research and best practices to enhance growth and sustainability of enterprises in the technology and technology-enabled space; (v) building capacity to enhance the sustainability of enterprises; and (vi) providing technical assistance to incubators to ensure Access to Finance (A2F) and Access to Markets (A2M).

infoDev is a thought leader in technology-enabled small business incubation. infoDev’s global incubation network reaches to 300 plus business incubators and more than 20,000 small and medium enterprises, and has helped create over 220,000 jobs across 87 developing countries. Within the World Bank Group, infoDev has also been recognized as being cutting-edge in its use of web-based resources to develop, publish, and disseminate its work and facilitate debate and interaction among and between client countries and donors.

infoDev is implementing an ambitious work program, which includes:

·         The Creating Sustainable Businesses in the Knowledge Economy Program” -  a public/private partnership between the Government of Finland. infoDev and Nokia – which will launch a range of activities including establishing regional mobile applications laboratories, using social networking platforms to link mobile entrepreneurs, launching a program to help technology-enabled small and medium-sized enterprises (SMEs) gain overseas market access, running international working groups on ICT and agribusiness entrepreneurship, facilitating access to appropriate financing instruments for technology entrepreneurs and preparing SourceBooks as guides on how ICTs and innovation systems can be best used in agriculture projects. The program will address a mix of global activities with country and regional activities in Africa, Asia, and Eastern Europe and Central Asia (ECA). 

·         The “Climate Technology Program, which aims to establish a global network of 30 Climate Innovation Centers that develop technology innovation capacity and enable accelerated commercialization and transfer of technologies for the mitigation and adaptation of climate change in developing countries. 

·         A seven year “Entrepreneurship Program for Innovation in the Caribbean (EPIC)”, which is  designed to create and grow competitive Micro, Small and Medium Enterprises (MSMEs) across the region by: (i) using business incubation to provide a suite of services for start-up entrepreneurs comprising advisory services, mentorship, and access to office space and equipment; (ii) upgrading skills and capabilities of incubator managers and policymakers supporting MSME development; and (iii) providing seed funding to promising MSMEs to help them successfully scale their operations.

The program management teams to implement these programs includes the infoDev Program Manager, a Task Team Leader (TTL) for each of the above Programs, an Operations Officer, and the Task Managers for related activites. Other infoDev team members working on communications, financial management, and procurement also provide hands-on assistance to the program.  The Program Manager will provide ongoing strategic guidance and oversee relations with the donors to each program. The TTL will have overall responsibility for the coordination and successful delivery of the program. The Task Managers will be responsible for the successful implementation of activites within each program and will be accountable to the respective TTLs.  The Operations Officer will coordinate the work of the program on a day-to-day basis and will have direct responsibility for some of the components.

Duties and Responsibilities

infoDev is seeking to hire one or more Program Analysts to assist the project management team in implementing the programs above.  Program Analysts may work primarily for one program but would be expected to provide support for other programs.  Each Program Analyst will report on a day-to-day basis to the Operations Officer and via the Operations Officer to the TTL.  Specifically, the Analyst(s) will be tasked to:

§    Support the Operations Officer with the review and selection of nominations of participating SMEs and business incubators in the SME market and finance programs;

§    For training and capacity building activities under the program, coordinate pre-training assessments, analyze post-training assessments, and coordinate the updating and printing of all collateral training materials;

§    In consultation with infoDev’s Resource Management staff, administer trust funds financing program: ensure appropriate controls on usage of trust funds, monitor utilization levels of trust funds, and advise the Program Manager regularly on the status of allocations, disbursements, and usage of trust funds;

§    Prepare and process grant agreements, withdrawals, deliverables, financial reports, and audits and engage other World Bank departments on all matters pertaining to grant management;

§    Work as part of a team to handle procurement for various program components;  

§    Help organize and prepare for all trips, workshops, and events under the program, including all training, donor relations, and outreach and awareness-raising activities. This may include travel as part of the infoDev team for these trips, workshops, and events;

§    In collaboration with the Communications Officer, coordinate the updating, translation, and printing of all communications and outreach materials, brochures, and collaterals pertaining to the program, as well as facilitate the dissemination, publication, and awareness-raising around knowledge products produced under the program. This shall include online dissemination, outreach, and communications done via the infoDev website;

§    Coordinate the recruitment of short term and extended term consultants for the program, including posting and disseminating job advertisements, setting up interviews, and processing recruitments;

§    Prepare progress reports, basic correspondence, write-ups, minutes of meetings, powerpoint presentations, and any other documentation or materials required by senior management, the program steering committees, the infoDev Program Manager, or the donors;

§    Conduct outreach and stakeholder awareness and engagement within the World Bank Group (WBG) for the program;

§    Conduct outreach and stakeholder awareness and engagement with external partners for the program;

§    Assist in general administration of the programs, including portfolio monitoring and evaluation, quality assurance (e.g., drafting and clearing Activity Initiation Summaries and Grant Funding Requests, ensuring quality of major infoDev outputs), and some trust fund completion reporting; and

§    Other tasks that may be required by the program management teams.

Selection criteria

  • An undergraduate degree in a related discipline plus at least two years of related Bank and/or external experience.  A master’s degree would be a plus.
  • Familiarity with World Bank procurement, financial managament, and hiring processes.
  • Positive, energetic and ambitious work attitude, willingness to work within a team environment.
  • Excellent command of information resources and information technology.
  • Accredited for Trust Funds and e-Consult a plus.
  • Highly systematic with keen attention to detail.
  • Capacity to manage multiple complex tasks in parallel.
  • Problem-solving orientation.
  • Excellent communication skills, including the ability to communicate effectively with staff, clients and partners at junior and senior levels.

The World Bank Group is committed to achieving diversity in terms of gender, nationality, culture, and educational background.  Individuals with disabilities are equally encouraged to apply.  All applications will be treated in the strictest confidence.

In order to appy for the position, go to the World Bank's main website:  Click on the link "Job Seekers" in the middle of the page.  Click on the first link "Professional and Technical Staff Opportunities - Current Vacancies".  The job number is 102395.  Applications must be submitted by 11.59 pm Washington time, December 20, 2010.

For questions on the job application process only, you may contact Mather Pfeiffenberger ( through December 17, 2010 and Josef Trommer ( from December 18-20, 2010.

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