As a result of the support received from the Caribbean Business Enablers Support Program (CBESP) within EPIC, by mid-2016, enablers should have gathered the required knowledge and built a thorough understanding of efficient service delivery to client companies that should enable them to deliver new and/or improved products or services to their client businesses. By applying the knowledge gathered within the EPIC framework to their daily activities, enablers should also be able to apply sustainability measures to their operations, both in terms of being able to attract and build a pipeline of clients and structure a sound business model targeting financial sustainability for their organization. Enablers should finally be more likely and capable of sharing learnings and experiences with their peers across countries, towards the creation of a sustainable Caribbean Business Incubators Network.
To meet the overarching objectives outlined above, the main tasks of the firm would include:
- To derive a clear overview of knowledge and skills gaps within and among enablers (i.e. incubator operations and incubator network dynamics), adaptability of existing training program content, as well as specific and well-informed recommendations for content development, through the following activities:
- Reviewing and synthesizing available material from EPIC stakeholder consultations, market assessment and reports from trainings held to date;
- Reviewing existing training program modules (trainees’ content – slides and manuals) and integrating examples from the Caribbean context, to make material relevant for training program participants from the region;
- Conducting at least four focus groups with Caribbean enablers to “test” existing training program curriculum content, followed by extensive updating of existing content, as well as development of new modules as specified below:
- Mentoring: A training module for enablers on how to develop and manage a mentoring program, including specifics for mobile and clean tech industries [building on existing Module 8: Implementing a Mentoring Program]
- Investment Readiness: A training module for enablers on access to finance, in particular private capital e.g. “what business angels want you to know” [building on existing module 9: Deals and Financing for Incubator Clients]
- Accessing Global Markets: A study and training module for enablers on encouraging “born globals”, including service development to help client companies access international markets [new module]
- Business Models for Enablers: A study and a training module on success-sharing business models for business enablers [new module]
- To advise on agenda development and support stakeholder outreach for 3 awareness raising workshops planned for 2014 – 2016, aiming to foster progressive and inclusive dialogue within the innovation and entrepreneurship ecosystem in the Caribbean;
- For each of the 3 business incubation management training sessions planned for 2014 – 2016, to write 4 brief enabler case studies per training module about an enabler’s experience (challenges and solutions) within the given training module context;
- In close collaboration with infoDev training program specialists, to select up to 10 enablers from the region to benefit from in-depth “Business Incubation Clinic” services and to design a mentorship model comprising both offline and online support, including measurement of learning impact;
- To review existing learning impact measurement tools developed by infoDev and implement a comprehensive monitoring & evaluation framework to provide regular reports/ snapshots about the immediate, mid-term and long-term impact of the Clinic activities on the development of knowledge and skills among enablers taking part in the program.
Applications from consortia of firms with relevant and complementary skills are encouraged.
Note: the firm will not be expected to take on logistical arrangements pertaining to face-to-face workshops and training sessions, as these are being handled separately. Communication and coordination is nonetheless expected and encouraged.